FAQ

Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our collection, add your items to the cart, and checkout. It's that easy!

Can I change or cancel my order after placing it?
We process orders quickly, so changes may not always be possible. Please contact us as soon as possible via our Contact page and we'll do our best to help.

Shipping

How much does shipping cost?
We offer free standard shipping on all orders over $70. Orders under $70 are subject to standard shipping rates calculated at checkout.

How long will my order take to arrive?
Delivery times vary depending on your location and the brand. You'll receive tracking information once your order ships.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping rates and delivery times will be calculated at checkout based on your location.

Returns & Exchanges

What is your return policy?
Please visit our Return Policy page for full details on returns and exchanges.

What if I received the wrong item or my order is damaged?
We're sorry to hear that! Please reach out to us through our Contact page with your order number and a photo, and we'll make it right.

Discounts & Promotions

How do I use a discount code?
Enter your discount code at checkout in the "Discount code" field and click Apply. Only one discount code can be used per order.

How do I get the 15% welcome discount?
Sign up for our email list and you'll receive the code WELCOME15 for 15% off your first order!